https://support.crosstrax.co/support/home 2026-03-29T08:00:45+00:00 always 1.0 https://support.crosstrax.co/support/solutions 2026-03-29T08:00:45+00:00 always 0.8 https://support.crosstrax.co/support/solutions/22000065087 2026-03-29T08:00:45+00:00 always 0.8 https://support.crosstrax.co/support/solutions/22000105514 2026-03-29T08:00:45+00:00 always 0.8 https://support.crosstrax.co/support/solutions/folders/22000101997 2026-03-29T08:00:45+00:00 always 0.64 https://support.crosstrax.co/support/solutions/folders/22000101998 2026-03-29T08:00:45+00:00 always 0.64 https://support.crosstrax.co/support/solutions/folders/22000165747 2026-03-29T08:00:45+00:00 always 0.64 https://support.crosstrax.co/support/solutions/folders/22000165817 2026-03-29T08:00:45+00:00 always 0.64 https://support.crosstrax.co/support/solutions/folders/22000171719 2026-03-29T08:00:45+00:00 always 0.64 https://support.crosstrax.co/support/solutions/folders/22000171723 2026-03-29T08:00:45+00:00 always 0.64 https://support.crosstrax.co/support/solutions/folders/22000171726 2026-03-29T08:00:45+00:00 always 0.64 https://support.crosstrax.co/support/solutions/folders/22000171727 2026-03-29T08:00:45+00:00 always 0.64 https://support.crosstrax.co/support/solutions/folders/22000171728 2026-03-29T08:00:45+00:00 always 0.64 https://support.crosstrax.co/support/solutions/folders/22000171729 2026-03-29T08:00:45+00:00 always 0.64 https://support.crosstrax.co/support/solutions/folders/22000171731 2026-03-29T08:00:45+00:00 always 0.64 https://support.crosstrax.co/support/solutions/folders/22000171732 2026-03-29T08:00:45+00:00 always 0.64 https://support.crosstrax.co/support/solutions/folders/22000172025 2026-03-29T08:00:45+00:00 always 0.64 https://support.crosstrax.co/support/solutions/folders/22000178727 2026-03-29T08:00:45+00:00 always 0.64 https://support.crosstrax.co/support/solutions/folders/22000181446 2026-03-29T08:00:45+00:00 always 0.64 https://support.crosstrax.co/support/solutions/articles/22000163192-creating-and-editing-case-types 2020-09-03T23:04:13+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000170279-creating-and-editing-services 2024-10-12T00:21:13+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000200386-creating-and-editing-tags 2025-01-30T03:06:13+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000200439-how-do-i-upload-my-company-s-logo- 2025-03-18T23:39:10+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000200440-how-do-i-add-and-track-my-company-s-investigation-licenses- 2025-03-29T01:35:01+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000203836-creating-and-editing-subject-types 2025-04-11T02:21:12+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000203839-creating-and-editing-report-entries 2025-01-30T23:46:43+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000203846-creating-and-editing-report-templates 2024-12-04T04:20:57+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000205744-how-do-i-update-my-company-s-information- 2025-03-18T23:24:37+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000205745-how-do-i-change-or-cancel-my-crosstrax-service-plan- 2025-03-18T23:30:38+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000205747-how-do-i-update-my-payment-method-or-see-previous-transactions- 2025-03-18T23:33:10+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000205749-how-to-setup-email-integration 2025-03-29T02:43:20+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000205766-how-do-i-add-integrate-my-quickbooks-online-account- 2025-01-31T03:48:36+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000206012-what-is-the-best-way-to-get-started- 2025-02-04T00:22:46+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000206013-crosstrax-video-tutorial-library 2019-01-29T23:24:56+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000206014-creating-and-editing-client-types 2022-11-04T05:31:21+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000206017-an-introduction-to-permissions-roles-and-access-groups 2024-10-11T22:42:24+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000206021-creating-and-editing-user-roles 2020-08-31T23:07:54+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000206028-what-is-pre-written-content- 2025-02-01T01:28:29+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000206033-creating-and-editing-pre-written-content 2025-02-03T23:51:41+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000206034-how-do-i-change-or-deactivate-system-notification-previously-system-emails-templates- 2025-01-31T05:31:50+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000206042-creating-and-editing-case-note-types 2019-04-19T22:35:53+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000206046-creating-and-editing-tax-rates 2025-03-06T04:15:24+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000206048-creating-and-editing-invoice-and-expense-items 2025-02-04T00:55:40+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000206050-creating-a-new-client 2025-03-18T23:17:07+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000206051-what-if-my-client-is-a-person-and-not-a-business- 2017-06-08T06:31:44+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000206052-creating-a-new-contact 2025-03-18T04:26:12+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000212854-3-simple-steps-to-create-a-desktop-shortcut-icon-to-crosstrax 2025-04-11T02:26:56+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000213737-what-permissions-can-i-control-in-roles-and-access- 2024-10-11T23:03:19+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234034-time-tracker- 2021-03-05T05:36:22+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234038-quick-add-new-button 2020-08-26T03:49:26+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234039-system-navigation-bar 2025-03-28T00:09:31+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234077-how-do-i-get-the-date-and-time-stamp-on-my-video- 2021-04-03T23:57:08+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234078-how-do-i-get-a-photo-of-the-subject-to-appear-on-the-case-detail-page- 2025-04-14T23:31:26+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234079-how-do-i-add-or-reduce-a-case-budget- 2019-04-25T23:59:23+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234081-how-to-add-sales-tax- 2022-11-04T05:46:03+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234082-what-are-case-tags- 2019-04-19T22:53:56+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234083-what-are-document-categories- 2019-04-19T22:38:09+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234124-can-we-print-a-case-sheet-or-case-details- 2021-04-04T00:20:06+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234127-how-do-i-implement-and-use-investigator-protocols-and-instructions- 2025-02-04T02:52:45+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234128-using-and-managing-investigators 2019-07-20T01:43:25+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234129-what-would-i-put-in-the-investigator-documents-area- 2025-04-04T04:44:26+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234130-creating-time-sheets-and-expense-reports 2025-04-04T04:47:58+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234131-performing-a-search-for-cases 2019-04-19T22:50:26+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234132-how-do-i-enter-and-create-a-new-case- 2019-05-16T02:03:35+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234133-uploading-cases-in-bulk-using-the-bulk-uploader 2024-10-23T05:16:25+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234135-how-do-i-create-or-add-a-new-admin-user 2025-04-04T03:49:54+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234137-can-investigators-search-for-or-see-more-of-their-cases- 2019-08-02T21:01:28+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234238-what-is-the-difference-between-a-client-and-a-contact- 2025-03-18T04:27:54+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234239-is-there-a-tutorial-video-i-can-provide-to-my-clients- 2019-07-20T01:42:16+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234240-what-is-a-service-status- 2019-04-19T22:33:49+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234242-can-the-system-be-used-outside-the-united-states- 2025-03-06T04:56:39+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234244-do-you-offer-investigator-training- 2019-08-02T21:00:10+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234245-how-do-i-schedule-a-case-or-schedule-an-investigator- 2019-04-16T01:13:06+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234361-can-i-customize-my-invoice- 2025-04-11T03:13:50+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234414-where-can-i-download-the-crosstrax-mobile-app- 2025-04-10T04:48:28+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234415-client-access-to-crosstrax 2024-11-21T01:07:29+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234416-how-do-i-reset-a-client-s-password- 2022-11-04T05:49:30+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234538-what-is-the-delvepoint-integration- 2019-05-16T02:08:52+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234540-adding-attorney-investigators-and-multiple-parties-to-a-case 2025-04-14T23:02:41+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234541-delvepoint-screen-examples-and-explanations 2018-11-21T23:05:55+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234611-how-do-i-change-the-name-in-the-navigation-bar-to-my-company-name- 2025-03-19T02:13:26+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234664-how-do-i-sign-up-for-a-plan- 2019-08-14T00:44:45+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234758-billing-invoice-and-expenses-webinar-11-28-18 2018-11-29T04:23:49+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000235174-how-do-i-make-video-and-notes-available-for-a-client-to-view-after-i-had-initially-marked-them-not-vi 2025-04-14T23:06:28+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000235378-do-i-have-to-enter-my-credit-card-to-signup-for-the-investigator-alliance 2019-08-17T03:27:34+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000235379-how-do-i-view-items-on-the-calendar-mine-do-not-show-up- 2025-03-28T21:56:09+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000235381-where-do-i-find-a-list-of-past-invoices- 2025-04-14T23:13:21+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000235382-how-do-i-print-an-invoice- 2025-04-14T23:13:55+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000235383-how-do-i-remove-a-scheduled-day-for-an-investigator-to-work- 2018-12-18T01:35:51+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000235384-how-do-i-print-my-calendar- 2018-12-18T01:42:02+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000235385-how-do-i-enable-2-step-or-two-factor-authentication- 2025-03-27T03:53:44+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000235506-how-do-i-setup-the-system-email-for-microsoft-365- 2020-09-02T22:51:44+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000235648-how-do-i-setup-the-smtp-email-for-google-yahoo-rackspace-or-godaddy-mail- 2025-04-11T03:16:15+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000235649-how-do-i-provide-a-discount-on-an-invoice- 2025-04-14T23:21:12+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000235668-how-do-i-change-the-time-zone- 2019-01-02T23:17:31+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000235669-date-and-time-customization-and-formatting 2025-04-11T03:20:04+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000235677-my-investigators-and-or-clients-are-not-receiving-system-emails 2025-04-11T04:34:39+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000235809-samsung-andriod-and-iphone-gps-settings 2019-01-07T23:48:45+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000235972-where-do-i-login- 2025-03-19T03:27:49+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000235973-how-do-i-login-to-the-investigator-alliance 2019-01-12T05:50:20+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000236146-tips-when-reopening-a-case 2025-04-14T23:23:41+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000236147-why-can-i-not-view-a-video-in-the-browser- 2019-01-18T00:49:25+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000236751-where-would-i-place-instructions-for-the-investigators-when-scheduling-a-file- 2025-04-04T04:56:51+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000236752-what-is-the-best-way-to-add-contractors-and-assign-them-cases- 2025-04-09T02:23:51+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000236753-can-i-customize-my-invoice-format- 2025-04-11T04:39:51+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000236968-report-templates-filling-the-background-color-of-a-table 2019-02-08T23:53:26+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000237601-where-can-i-find-a-list-of-all-retainers-and-their-unused-balances- 2025-04-14T23:47:17+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000237602-when-entering-a-retainer-must-we-immediately-produce-an-invoice-for-that-retainer-showing-the-negat 2019-02-26T01:25:18+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000237694-what-devices-are-supported-by-crosstrax- 2025-03-28T21:57:23+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000237718-how-do-i-edit-an-invoice-item- 2025-04-14T23:49:57+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000238076-what-is-the-crosstrax-widget- 2025-03-27T23:59:04+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000238077-can-a-lead-be-converted-to-a-client- 2019-03-12T21:01:47+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000238348-as-an-admin-do-i-need-to-add-myself-as-an-investigator- 2025-04-09T02:31:37+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000238350-i-need-to-cancel-a-scheduled-investigation-date-or-day-of-surveillance- 2025-04-15T02:43:39+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000238353-how-do-i-get-case-related-emails-into-the-system- 2025-04-15T03:50:06+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000238354-can-i-delete-an-admin-user- 2025-04-04T03:59:23+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000239249-can-i-backup-my-data-and-save-it-on-my-computer- 2020-08-25T02:30:19+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000239448-where-do-i-go-to-set-rates-and-coverage-area-for-the-investigator-alliance 2025-04-11T02:05:30+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000239863-do-crosstrax-subscribers-have-to-register-again-to-join-the-investigator-alliance- 2020-09-03T23:44:01+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000239865-who-can-assign-work-through-the-investigator-alliance- 2019-04-08T23:07:07+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000239867-i-selected-to-receive-cases-and-updated-everything-but-it-doesn-t-show-as-active-on-my-account- 2019-04-08T23:10:00+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000239869-are-the-rates-we-enter-strictly-for-sub-contract-work-with-other-investigators-or-will-clients-be-abl 2019-04-08T23:13:36+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000239874-when-a-client-assigns-a-new-case-through-the-web-portal-is-there-an-option-to-accept-or-decline-it-b 2019-04-09T03:22:09+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000239901-what-quality-control-measures-are-in-place- 2019-04-10T00:23:57+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000239904-can-i-change-an-investigator-to-an-admin-or-vice-versa- 2019-04-10T02:27:10+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000240320-system-settings-setup-information 2025-04-11T04:49:34+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000240323-can-i-customize-my-case-number- 2019-04-19T22:57:43+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000240324-i-need-to-update-information-in-my-admin-profile 2019-04-19T23:00:08+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000240325-admin-profile-overview 2025-03-28T22:02:35+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000240326-what-services-are-offered-by-the-crosstrax-support-team- 2025-03-19T03:37:50+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000240341-the-subject-types-i-created-are-not-showing-up-for-my-case- 2019-06-29T00:34:32+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000240343-can-our-company-letter-head-be-used-or-imported- 2019-04-22T23:34:40+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000240433-how-do-i-create-or-change-an-admin-s-role-and-or-change-an-admin-s-access-level- 2025-04-25T04:43:31+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000240602-video-contacts 2019-05-02T20:31:00+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000240603-video-tutorial-clients 2019-05-02T20:37:03+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000240604-video-tutorial-investigator-documents 2019-05-02T20:40:18+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000240607-video-tutorial-client-roles-and-access 2019-05-02T20:53:22+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000240970-i-received-a-notification-action-required-failed-to-send-an-email 2025-04-04T04:14:26+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000241090-can-i-setup-different-rates-for-different-clients- 2025-03-18T22:06:19+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000241135-what-is-the-difference-between-a-case-type-and-a-case-service- 2025-01-30T01:22:43+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000241455-case-details-overview 2019-06-01T02:26:52+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000241481-how-do-i-run-a-report-on-my-cases- 2019-06-03T21:20:52+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000241482-can-i-upgrade-from-the-investigator-alliance-to-a-crosstrax-subscription- 2019-06-03T21:18:45+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000241490-how-do-i-change-the-background-on-task-enteries 2019-06-04T02:55:08+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000241758-i-need-to-make-mailing-labels-for-my-clients- 2019-06-20T23:34:03+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000241867-can-i-search-for-cases-by-investigator- 2019-06-20T23:32:25+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000241909-how-do-i-cancel-my-account- 2019-08-09T22:21:31+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000241944-how-do-i-get-my-delvepoint-search-results-into-the-documents-tab- 2019-06-28T00:22:48+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000241948-an-overview-of-invoice-and-expense-items 2019-06-22T00:21:38+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000241982-why-can-t-my-clients-see-cases-i-create-for-them- 2024-10-11T21:27:21+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000242010-recommendations-on-handling-leads-in-crm 2019-06-28T00:16:00+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000242149-is-there-a-setting-so-the-system-does-not-process-video-when-it-is-uploaded- 2025-03-12T04:39:11+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000242211-video-subject-types-and-multiple-subject-cases 2019-06-29T03:19:11+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000242331-can-i-put-files-for-investigators-in-the-file-management-section- 2025-04-04T04:45:17+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000242376-how-do-i-allow-a-client-to-view-or-access-an-audio-file- 2025-04-12T02:33:23+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000242382-what-are-the-clock-icons-next-to-the-scheduled-dates-for-cases- 2025-04-12T02:42:58+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000242383-can-the-client-see-the-budget-for-cases- 2025-03-18T22:13:42+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000242524-are-the-email-notification-sent-to-investigators- 2021-04-04T00:18:03+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000242569-how-do-you-add-additional-dates-to-a-case-for-scheduling- 2025-04-14T23:38:38+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000242570-can-payments-be-added-for-invoices- 2025-04-14T23:44:30+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000242576-do-we-have-to-enter-a-client-exactly-as-it-is-in-our-quickbooks- 2019-07-11T04:03:22+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000242578-can-clients-see-cases-that-are-closed- 2019-07-11T04:32:56+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000242581-the-system-does-not-show-a-case-service-for-a-certain-type-of-case- 2019-07-11T04:31:06+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000242656-can-i-export-my-client-list- 2025-03-18T23:06:16+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000242730-can-investigator-users-communicate-via-the-chat-feature- 2019-07-24T03:38:53+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000242912-can-i-merge-clients-that-i-accidentally-entered-twice- 2019-07-19T21:32:27+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000242988-how-do-i-upgrade-or-change-my-subscription-plan- 2019-08-13T03:20:45+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000243217-can-investigators-enter-case-notes- 2019-08-02T04:13:23+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000243238-what-do-investigators-see-when-they-login- 2019-08-02T23:29:48+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000243313-can-multiple-clients-attorneys-managers-etc-be-added-to-a-case- 2025-03-18T04:16:30+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000243487-how-does-the-referral-program-work- 2019-08-13T22:14:52+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000243580-an-overview-of-the-account-billing-area 2025-08-26T14:06:09+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000243595-video-referral-program 2019-08-17T00:49:51+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000243710-i-am-unable-to-enter-a-second-subject- 2025-04-11T23:20:36+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000244563-can-i-customize-or-edit-the-dashboard- 2019-09-20T22:30:55+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000245576-i-want-the-client-to-upload-but-not-be-able-to-delete-files- 2024-10-11T23:28:33+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000251539-clients-adding-contacts-multiple-case-files 2025-03-18T23:12:15+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000251541-notification-for-uploaded-investigator-reports 2025-03-13T03:19:35+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000251542-can-you-recover-deleted-case-files 2020-09-03T23:44:42+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000251546-adding-multiple-subjects-to-a-case 2025-03-13T04:48:19+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000251604-is-it-possible-to-see-your-contacts-that-you-have-entered-on-the-mobile-app-on-an-iphone- 2020-02-25T06:13:19+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000251605-is-the-calendar-available-with-every-package-and-how-do-you-add-tasks-to-the-calendar- 2020-02-25T06:39:04+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000251646-how-do-investigators-enter-mileage- 2025-03-13T04:53:59+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000252256-how-do-i-opt-in-to-receive-text-messages- 2020-02-27T23:56:15+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000253214-how-do-i-change-the-default-information-that-appears-in-the-invoice-line-item-description- 2025-03-13T21:54:47+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000253586-using-audio-transcription 2025-03-28T23:24:53+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000254034-updating-client-notification-emails 2025-03-13T21:59:00+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000254224-how-do-i-add-text-messaging-sms-on-my-account- 2025-03-27T04:53:03+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000254231-how-do-i-fix-the-wrong-date-has-been-entered-error-message- 2025-03-13T22:08:11+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000254792-how-to-check-your-amount-of-storage- 2025-03-27T04:55:17+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000254824-adding-credit-to-your-account 2020-04-29T22:11:47+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000254977-creating-templates-and-reports-webinar 2022-07-23T02:26:40+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000255000-changing-the-date-on-report-entries 2025-03-13T22:11:04+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000255003-how-to-edit-remove-employees-who-receive-email-updates- 2025-03-28T23:36:35+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000255188-sending-video-links 2020-05-07T01:52:27+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000255500-changing-client-contact-information 2025-03-18T23:14:22+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000255622-adding-subjects-to-case-types 2025-03-13T22:14:24+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000256355-important-account-signup-should-be-done-by-a-company-owner- 2020-06-13T03:49:17+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000256891-uploading-video-into-files-tab 2020-06-30T23:54:53+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000257002-connecting-zoom-pro-or-higher-account-to-crosstrax 2020-08-04T20:12:46+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000257003-using-ctx-vision 2020-07-06T23:23:39+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000258072-how-to-create-service-status-triggers 2024-11-01T20:18:42+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000258177-video-uploading-video 2020-08-07T02:23:41+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000258178-video-uploading-audio 2020-08-07T02:52:07+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000258181-video-submitting-surveillance-entries 2020-08-07T03:33:30+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000258441-creating-tasks 2025-11-28T23:12:22+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000258442-receiving-notification-for-case-notes-submitted 2020-08-16T04:22:54+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000258590-creating-retainers-for-your-cases 2021-04-06T00:12:26+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000258631-how-to-use-ctx-e-sign 2020-08-22T01:47:58+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000258662-editing-and-creating-fields-for-subject-type 2020-08-25T01:47:44+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000258663-uploading-documents-for-the-investigator-alliance 2025-04-11T02:11:43+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000258739-a-solution-to-fix-certain-crosstrax-issues 2020-08-28T02:09:15+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000258788-deleting-photos-from-a-surveillance-report-entry 2020-08-31T22:19:50+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000258845-changing-time-stamp-format-on-video-uploaded 2020-09-02T21:25:12+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000260161-investigator-grading 2025-03-13T22:54:46+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000262833-saving-searches-inside-case-search 2021-01-19T02:33:25+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000262835-delvepoint-integration-fix-for-google-chrome 2021-01-19T05:15:57+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000262868-how-to-change-the-status-on-a-case-service 2021-01-20T04:14:51+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000264750-uploading-videos-from-mobile-device 2021-02-12T00:06:21+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000264751-how-to-upload-your-crosstrax-calendar-into-other-platforms 2021-02-12T00:22:24+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000264756-assigning-cases-tasks-crm-tasks-and-events-from-my-calendar 2021-02-12T01:47:32+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000264757-accessing-details-of-sales-numbers-from-sales-by-year-month-module 2021-02-12T02:03:55+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000265239-updating-rates-for-invoice-items-expenses 2025-04-15T23:52:44+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000266130-where-to-add-your-new-report-entries 2025-03-13T23:49:00+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000266131-want-to-create-your-own-case-number- 2025-03-14T01:28:43+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000267714-permission-setup-for-investigators-only-to-see-cases-they-re-assigned-to 2021-06-22T23:00:28+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000274893-how-to-integrate-with-irbsearch 2022-08-08T23:21:04+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000275767-how-to-change-your-own-admin-email-address 2022-09-22T02:45:43+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000277223-crm-webinar 2022-11-23T03:13:11+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000277645-uploading-evidence-into-a-case-and-updating-clients 2022-12-20T00:01:24+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000277846-changing-plan 2022-12-31T03:03:23+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000277866-how-to-edit-required-fields-in-case-types 2025-04-11T23:53:07+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000277967-updating-client-information 2023-01-10T22:17:32+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000285145-removing-time-stamp-default-setting 2024-03-25T23:15:27+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000288216-crm-and-admin-color-change 2024-10-16T03:53:49+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000288217-how-to-change-service-status-and-case-search-background-color- 2024-10-16T23:12:31+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000288219-setting-up-investigator-alliance-profile 2024-10-16T23:12:13+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000288293-how-to-change-the-name-of-a-case 2024-10-22T00:06:31+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000288554-how-to-change-visible-cases-for-investigators 2024-11-14T03:54:25+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000288623-strict-investigator-report-entries-templates 2024-11-23T02:06:05+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000290144-canvassing 2025-04-17T22:43:00+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000290174-ai-assisted-report-writing 2025-04-02T23:58:51+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000290176-webinar-ai-assistant-for-reports-and-canvassing 2025-03-20T04:51:35+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000290219-how-to-download-video-processor-for-admins 2025-04-02T21:22:04+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000290413-using-the-crosstrax-video-processer 2025-03-28T00:34:40+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000290498-how-to-download-video-processor-for-investigators 2025-04-02T21:49:42+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000290500-ai-assistant-for-case-notes-and-emails 2025-04-02T23:57:54+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000290501-how-to-create-custom-ai-commands 2025-04-02T23:53:05+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000290527-cloning-cases-from-the-alliance 2025-04-08T02:46:08+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000290661-canvassing-in-crosstrax-webinar 2025-04-17T22:41:03+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000291017-email-fix-for-gmail-users 2025-05-08T23:01:46+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000291864-how-to-add-and-remove-ai 2025-07-15T23:05:39+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000291940-how-to-manage-subscriptions-additional-admins- 2025-07-22T04:12:59+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000291980-adding-documents-to-a-case 2025-07-24T22:33:50+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000292590-how-to-send-an-email-in-crosstrax 2025-09-23T03:16:14+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000292707-how-to-upload-company-logo- 2025-10-01T02:13:04+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000292708-how-to-add-email-signature-to-crosstrax- 2025-10-01T02:26:10+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000293002-how-to-mark-an-invoice-as-paid- 2025-10-28T05:45:18+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000293005-how-to-enable-optional-add-on-services-in-crosstrax 2025-10-28T23:21:09+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000293006-how-to-generate-a-report-inside-a-case 2025-10-29T04:34:07+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000293354-what-is-the-address-for-crosstrax-llc- 2025-11-21T02:28:05+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000293355-how-do-i-import-my-data-from-trackops- 2025-11-21T02:42:30+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000293610-can-you-have-multiple-leads-under-the-same-account- 2025-12-18T00:29:19+08:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000294164-how-do-clients-upload-media-files- 2026-02-12T23:49:29+08:00 always 0.512