https://support.crosstrax.co/support/home 2026-04-12T08:00:46+00:00 always 1.0 https://support.crosstrax.co/support/solutions 2026-04-12T08:00:46+00:00 always 0.8 https://support.crosstrax.co/support/solutions/22000065087 2026-04-12T08:00:46+00:00 always 0.8 https://support.crosstrax.co/support/solutions/22000105514 2026-04-12T08:00:46+00:00 always 0.8 https://support.crosstrax.co/support/solutions/folders/22000101997 2026-04-12T08:00:46+00:00 always 0.64 https://support.crosstrax.co/support/solutions/folders/22000101998 2026-04-12T08:00:46+00:00 always 0.64 https://support.crosstrax.co/support/solutions/folders/22000165747 2026-04-12T08:00:46+00:00 always 0.64 https://support.crosstrax.co/support/solutions/folders/22000165817 2026-04-12T08:00:46+00:00 always 0.64 https://support.crosstrax.co/support/solutions/folders/22000171719 2026-04-12T08:00:46+00:00 always 0.64 https://support.crosstrax.co/support/solutions/folders/22000171723 2026-04-12T08:00:46+00:00 always 0.64 https://support.crosstrax.co/support/solutions/folders/22000171726 2026-04-12T08:00:46+00:00 always 0.64 https://support.crosstrax.co/support/solutions/folders/22000171727 2026-04-12T08:00:46+00:00 always 0.64 https://support.crosstrax.co/support/solutions/folders/22000171728 2026-04-12T08:00:46+00:00 always 0.64 https://support.crosstrax.co/support/solutions/folders/22000171729 2026-04-12T08:00:46+00:00 always 0.64 https://support.crosstrax.co/support/solutions/folders/22000171731 2026-04-12T08:00:46+00:00 always 0.64 https://support.crosstrax.co/support/solutions/folders/22000171732 2026-04-12T08:00:46+00:00 always 0.64 https://support.crosstrax.co/support/solutions/folders/22000172025 2026-04-12T08:00:46+00:00 always 0.64 https://support.crosstrax.co/support/solutions/folders/22000178727 2026-04-12T08:00:46+00:00 always 0.64 https://support.crosstrax.co/support/solutions/folders/22000181446 2026-04-12T08:00:46+00:00 always 0.64 https://support.crosstrax.co/support/solutions/articles/22000163192-creating-and-editing-case-types 2020-09-03T11:04:13-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000170279-creating-and-editing-services 2024-10-11T12:21:13-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000200386-creating-and-editing-tags 2025-01-29T14:06:13-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000200439-how-do-i-upload-my-company-s-logo- 2025-03-18T11:39:10-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000200440-how-do-i-add-and-track-my-company-s-investigation-licenses- 2025-03-28T13:35:01-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000203836-creating-and-editing-subject-types 2025-04-10T14:21:12-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000203839-creating-and-editing-report-entries 2025-01-30T10:46:43-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000203846-creating-and-editing-report-templates 2024-12-03T15:20:57-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000205744-how-do-i-update-my-company-s-information- 2025-03-18T11:24:37-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000205745-how-do-i-change-or-cancel-my-crosstrax-service-plan- 2025-03-18T11:30:38-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000205747-how-do-i-update-my-payment-method-or-see-previous-transactions- 2025-03-18T11:33:10-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000205749-how-to-setup-email-integration 2025-03-28T14:43:20-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000205766-how-do-i-add-integrate-my-quickbooks-online-account- 2025-01-30T14:48:36-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000206012-what-is-the-best-way-to-get-started- 2025-02-03T11:22:46-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000206013-crosstrax-video-tutorial-library 2019-01-29T10:24:56-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000206014-creating-and-editing-client-types 2022-11-03T17:31:21-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000206017-an-introduction-to-permissions-roles-and-access-groups 2024-10-11T10:42:24-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000206021-creating-and-editing-user-roles 2020-08-31T11:07:54-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000206028-what-is-pre-written-content- 2025-01-31T12:28:29-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000206033-creating-and-editing-pre-written-content 2025-02-03T10:51:41-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000206034-how-do-i-change-or-deactivate-system-notification-previously-system-emails-templates- 2025-01-30T16:31:50-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000206042-creating-and-editing-case-note-types 2019-04-19T10:35:53-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000206046-creating-and-editing-tax-rates 2025-03-05T15:15:24-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000206048-creating-and-editing-invoice-and-expense-items 2025-02-03T11:55:40-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000206050-creating-a-new-client 2025-03-18T11:17:07-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000206051-what-if-my-client-is-a-person-and-not-a-business- 2017-06-07T18:31:44-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000206052-creating-a-new-contact 2025-03-17T16:26:12-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000212854-3-simple-steps-to-create-a-desktop-shortcut-icon-to-crosstrax 2025-04-10T14:26:56-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000213737-what-permissions-can-i-control-in-roles-and-access- 2024-10-11T11:03:19-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234034-time-tracker- 2021-03-04T16:36:22-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234038-quick-add-new-button 2020-08-25T15:49:26-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234039-system-navigation-bar 2025-03-27T12:09:31-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234077-how-do-i-get-the-date-and-time-stamp-on-my-video- 2021-04-03T11:57:08-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234078-how-do-i-get-a-photo-of-the-subject-to-appear-on-the-case-detail-page- 2025-04-14T11:31:26-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234079-how-do-i-add-or-reduce-a-case-budget- 2019-04-25T11:59:23-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234081-how-to-add-sales-tax- 2022-11-03T17:46:03-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234082-what-are-case-tags- 2019-04-19T10:53:56-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234083-what-are-document-categories- 2019-04-19T10:38:09-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234124-can-we-print-a-case-sheet-or-case-details- 2021-04-03T12:20:06-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234127-how-do-i-implement-and-use-investigator-protocols-and-instructions- 2025-02-03T13:52:45-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234128-using-and-managing-investigators 2019-07-19T13:43:25-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234129-what-would-i-put-in-the-investigator-documents-area- 2025-04-03T16:44:26-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234130-creating-time-sheets-and-expense-reports 2025-04-03T16:47:58-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234131-performing-a-search-for-cases 2019-04-19T10:50:26-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234132-how-do-i-enter-and-create-a-new-case- 2019-05-15T14:03:35-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234133-uploading-cases-in-bulk-using-the-bulk-uploader 2024-10-22T17:16:25-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234135-how-do-i-create-or-add-a-new-admin-user 2025-04-03T15:49:54-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234137-can-investigators-search-for-or-see-more-of-their-cases- 2019-08-02T09:01:28-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234238-what-is-the-difference-between-a-client-and-a-contact- 2025-03-17T16:27:54-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234239-is-there-a-tutorial-video-i-can-provide-to-my-clients- 2019-07-19T13:42:16-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234240-what-is-a-service-status- 2019-04-19T10:33:49-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234242-can-the-system-be-used-outside-the-united-states- 2025-03-05T15:56:39-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234244-do-you-offer-investigator-training- 2019-08-02T09:00:10-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234245-how-do-i-schedule-a-case-or-schedule-an-investigator- 2019-04-15T13:13:06-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234361-can-i-customize-my-invoice- 2025-04-10T15:13:50-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234414-where-can-i-download-the-crosstrax-mobile-app- 2025-04-09T16:48:28-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234415-client-access-to-crosstrax 2024-11-20T12:07:29-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234416-how-do-i-reset-a-client-s-password- 2022-11-03T17:49:30-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234538-what-is-the-delvepoint-integration- 2019-05-15T14:08:52-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234540-adding-attorney-investigators-and-multiple-parties-to-a-case 2025-04-14T11:02:41-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234541-delvepoint-screen-examples-and-explanations 2018-11-21T10:05:55-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234611-how-do-i-change-the-name-in-the-navigation-bar-to-my-company-name- 2025-03-18T14:13:26-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234664-how-do-i-sign-up-for-a-plan- 2019-08-13T12:44:45-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000234758-billing-invoice-and-expenses-webinar-11-28-18 2018-11-28T15:23:49-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000235174-how-do-i-make-video-and-notes-available-for-a-client-to-view-after-i-had-initially-marked-them-not-vi 2025-04-14T11:06:28-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000235378-do-i-have-to-enter-my-credit-card-to-signup-for-the-investigator-alliance 2019-08-16T15:27:34-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000235379-how-do-i-view-items-on-the-calendar-mine-do-not-show-up- 2025-03-28T09:56:09-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000235381-where-do-i-find-a-list-of-past-invoices- 2025-04-14T11:13:21-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000235382-how-do-i-print-an-invoice- 2025-04-14T11:13:55-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000235383-how-do-i-remove-a-scheduled-day-for-an-investigator-to-work- 2018-12-17T12:35:51-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000235384-how-do-i-print-my-calendar- 2018-12-17T12:42:02-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000235385-how-do-i-enable-2-step-or-two-factor-authentication- 2025-03-26T15:53:44-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000235506-how-do-i-setup-the-system-email-for-microsoft-365- 2020-09-02T10:51:44-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000235648-how-do-i-setup-the-smtp-email-for-google-yahoo-rackspace-or-godaddy-mail- 2025-04-10T15:16:15-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000235649-how-do-i-provide-a-discount-on-an-invoice- 2025-04-14T11:21:12-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000235668-how-do-i-change-the-time-zone- 2019-01-02T10:17:31-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000235669-date-and-time-customization-and-formatting 2025-04-10T15:20:04-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000235677-my-investigators-and-or-clients-are-not-receiving-system-emails 2025-04-10T16:34:39-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000235809-samsung-andriod-and-iphone-gps-settings 2019-01-07T10:48:45-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000235972-where-do-i-login- 2025-03-18T15:27:49-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000235973-how-do-i-login-to-the-investigator-alliance 2019-01-11T16:50:20-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000236146-tips-when-reopening-a-case 2025-04-14T11:23:41-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000236147-why-can-i-not-view-a-video-in-the-browser- 2019-01-17T11:49:25-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000236751-where-would-i-place-instructions-for-the-investigators-when-scheduling-a-file- 2025-04-03T16:56:51-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000236752-what-is-the-best-way-to-add-contractors-and-assign-them-cases- 2025-04-08T14:23:51-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000236753-can-i-customize-my-invoice-format- 2025-04-10T16:39:51-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000236968-report-templates-filling-the-background-color-of-a-table 2019-02-08T10:53:26-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000237601-where-can-i-find-a-list-of-all-retainers-and-their-unused-balances- 2025-04-14T11:47:17-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000237602-when-entering-a-retainer-must-we-immediately-produce-an-invoice-for-that-retainer-showing-the-negat 2019-02-25T12:25:18-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000237694-what-devices-are-supported-by-crosstrax- 2025-03-28T09:57:23-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000237718-how-do-i-edit-an-invoice-item- 2025-04-14T11:49:57-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000238076-what-is-the-crosstrax-widget- 2025-03-27T11:59:04-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000238077-can-a-lead-be-converted-to-a-client- 2019-03-12T09:01:47-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000238348-as-an-admin-do-i-need-to-add-myself-as-an-investigator- 2025-04-08T14:31:37-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000238350-i-need-to-cancel-a-scheduled-investigation-date-or-day-of-surveillance- 2025-04-14T14:43:39-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000238353-how-do-i-get-case-related-emails-into-the-system- 2025-04-14T15:50:06-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000238354-can-i-delete-an-admin-user- 2025-04-03T15:59:23-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000239249-can-i-backup-my-data-and-save-it-on-my-computer- 2020-08-24T14:30:19-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000239448-where-do-i-go-to-set-rates-and-coverage-area-for-the-investigator-alliance 2025-04-10T14:05:30-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000239863-do-crosstrax-subscribers-have-to-register-again-to-join-the-investigator-alliance- 2020-09-03T11:44:01-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000239865-who-can-assign-work-through-the-investigator-alliance- 2019-04-08T11:07:07-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000239867-i-selected-to-receive-cases-and-updated-everything-but-it-doesn-t-show-as-active-on-my-account- 2019-04-08T11:10:00-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000239869-are-the-rates-we-enter-strictly-for-sub-contract-work-with-other-investigators-or-will-clients-be-abl 2019-04-08T11:13:36-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000239874-when-a-client-assigns-a-new-case-through-the-web-portal-is-there-an-option-to-accept-or-decline-it-b 2019-04-08T15:22:09-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000239901-what-quality-control-measures-are-in-place- 2019-04-09T12:23:57-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000239904-can-i-change-an-investigator-to-an-admin-or-vice-versa- 2019-04-09T14:27:10-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000240320-system-settings-setup-information 2025-04-10T16:49:34-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000240323-can-i-customize-my-case-number- 2019-04-19T10:57:43-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000240324-i-need-to-update-information-in-my-admin-profile 2019-04-19T11:00:08-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000240325-admin-profile-overview 2025-03-28T10:02:35-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000240326-what-services-are-offered-by-the-crosstrax-support-team- 2025-03-18T15:37:50-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000240341-the-subject-types-i-created-are-not-showing-up-for-my-case- 2019-06-28T12:34:32-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000240343-can-our-company-letter-head-be-used-or-imported- 2019-04-22T11:34:40-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000240433-how-do-i-create-or-change-an-admin-s-role-and-or-change-an-admin-s-access-level- 2025-04-24T16:43:31-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000240602-video-contacts 2019-05-02T08:31:00-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000240603-video-tutorial-clients 2019-05-02T08:37:03-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000240604-video-tutorial-investigator-documents 2019-05-02T08:40:18-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000240607-video-tutorial-client-roles-and-access 2019-05-02T08:53:22-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000240970-i-received-a-notification-action-required-failed-to-send-an-email 2025-04-03T16:14:26-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000241090-can-i-setup-different-rates-for-different-clients- 2025-03-18T10:06:19-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000241135-what-is-the-difference-between-a-case-type-and-a-case-service- 2025-01-29T12:22:43-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000241455-case-details-overview 2019-05-31T14:26:52-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000241481-how-do-i-run-a-report-on-my-cases- 2019-06-03T09:20:52-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000241482-can-i-upgrade-from-the-investigator-alliance-to-a-crosstrax-subscription- 2019-06-03T09:18:45-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000241490-how-do-i-change-the-background-on-task-enteries 2019-06-03T14:55:08-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000241758-i-need-to-make-mailing-labels-for-my-clients- 2019-06-20T11:34:03-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000241867-can-i-search-for-cases-by-investigator- 2019-06-20T11:32:25-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000241909-how-do-i-cancel-my-account- 2019-08-09T10:21:31-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000241944-how-do-i-get-my-delvepoint-search-results-into-the-documents-tab- 2019-06-27T12:22:48-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000241948-an-overview-of-invoice-and-expense-items 2019-06-21T12:21:38-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000241982-why-can-t-my-clients-see-cases-i-create-for-them- 2024-10-11T09:27:21-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000242010-recommendations-on-handling-leads-in-crm 2019-06-27T12:16:00-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000242149-is-there-a-setting-so-the-system-does-not-process-video-when-it-is-uploaded- 2025-03-11T16:39:11-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000242211-video-subject-types-and-multiple-subject-cases 2019-06-28T15:19:11-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000242331-can-i-put-files-for-investigators-in-the-file-management-section- 2025-04-03T16:45:17-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000242376-how-do-i-allow-a-client-to-view-or-access-an-audio-file- 2025-04-11T14:33:23-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000242382-what-are-the-clock-icons-next-to-the-scheduled-dates-for-cases- 2025-04-11T14:42:58-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000242383-can-the-client-see-the-budget-for-cases- 2025-03-18T10:13:42-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000242524-are-the-email-notification-sent-to-investigators- 2021-04-03T12:18:03-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000242569-how-do-you-add-additional-dates-to-a-case-for-scheduling- 2025-04-14T11:38:38-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000242570-can-payments-be-added-for-invoices- 2025-04-14T11:44:30-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000242576-do-we-have-to-enter-a-client-exactly-as-it-is-in-our-quickbooks- 2019-07-10T16:03:22-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000242578-can-clients-see-cases-that-are-closed- 2019-07-10T16:32:56-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000242581-the-system-does-not-show-a-case-service-for-a-certain-type-of-case- 2019-07-10T16:31:06-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000242656-can-i-export-my-client-list- 2025-03-18T11:06:16-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000242730-can-investigator-users-communicate-via-the-chat-feature- 2019-07-23T15:38:53-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000242912-can-i-merge-clients-that-i-accidentally-entered-twice- 2019-07-19T09:32:27-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000242988-how-do-i-upgrade-or-change-my-subscription-plan- 2019-08-12T15:20:45-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000243217-can-investigators-enter-case-notes- 2019-08-01T16:13:23-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000243238-what-do-investigators-see-when-they-login- 2019-08-02T11:29:48-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000243313-can-multiple-clients-attorneys-managers-etc-be-added-to-a-case- 2025-03-17T16:16:30-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000243487-how-does-the-referral-program-work- 2019-08-13T10:14:52-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000243580-an-overview-of-the-account-billing-area 2025-08-26T02:06:09-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000243595-video-referral-program 2019-08-16T12:49:51-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000243710-i-am-unable-to-enter-a-second-subject- 2025-04-11T11:20:36-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000244563-can-i-customize-or-edit-the-dashboard- 2019-09-20T10:30:55-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000245576-i-want-the-client-to-upload-but-not-be-able-to-delete-files- 2024-10-11T11:28:33-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000251539-clients-adding-contacts-multiple-case-files 2025-03-18T11:12:15-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000251541-notification-for-uploaded-investigator-reports 2025-03-12T15:19:35-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000251542-can-you-recover-deleted-case-files 2020-09-03T11:44:42-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000251546-adding-multiple-subjects-to-a-case 2025-03-12T16:48:19-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000251604-is-it-possible-to-see-your-contacts-that-you-have-entered-on-the-mobile-app-on-an-iphone- 2020-02-24T17:13:19-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000251605-is-the-calendar-available-with-every-package-and-how-do-you-add-tasks-to-the-calendar- 2020-02-24T17:39:04-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000251646-how-do-investigators-enter-mileage- 2025-03-12T16:53:59-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000252256-how-do-i-opt-in-to-receive-text-messages- 2020-02-27T10:56:15-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000253214-how-do-i-change-the-default-information-that-appears-in-the-invoice-line-item-description- 2025-03-13T09:54:47-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000253586-using-audio-transcription 2025-03-28T11:24:53-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000254034-updating-client-notification-emails 2025-03-13T09:59:00-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000254224-how-do-i-add-text-messaging-sms-on-my-account- 2025-03-26T16:53:03-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000254231-how-do-i-fix-the-wrong-date-has-been-entered-error-message- 2025-03-13T10:08:11-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000254792-how-to-check-your-amount-of-storage- 2025-03-26T16:55:17-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000254824-adding-credit-to-your-account 2020-04-29T10:11:47-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000254977-creating-templates-and-reports-webinar 2022-07-22T14:26:40-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000255000-changing-the-date-on-report-entries 2025-03-13T10:11:04-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000255003-how-to-edit-remove-employees-who-receive-email-updates- 2025-03-28T11:36:35-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000255188-sending-video-links 2020-05-06T13:52:27-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000255500-changing-client-contact-information 2025-03-18T11:14:22-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000255622-adding-subjects-to-case-types 2025-03-13T10:14:24-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000256355-important-account-signup-should-be-done-by-a-company-owner- 2020-06-12T15:49:17-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000256891-uploading-video-into-files-tab 2020-06-30T11:54:53-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000257002-connecting-zoom-pro-or-higher-account-to-crosstrax 2020-08-04T08:12:46-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000257003-using-ctx-vision 2020-07-06T11:23:39-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000258072-how-to-create-service-status-triggers 2024-11-01T08:18:42-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000258177-video-uploading-video 2020-08-06T14:23:41-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000258178-video-uploading-audio 2020-08-06T14:52:07-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000258181-video-submitting-surveillance-entries 2020-08-06T15:33:30-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000258441-creating-tasks 2025-11-28T10:12:22-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000258442-receiving-notification-for-case-notes-submitted 2020-08-15T16:22:54-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000258590-creating-retainers-for-your-cases 2021-04-05T12:12:26-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000258631-how-to-use-ctx-e-sign 2020-08-21T13:47:58-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000258662-editing-and-creating-fields-for-subject-type 2020-08-24T13:47:44-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000258663-uploading-documents-for-the-investigator-alliance 2025-04-10T14:11:43-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000258739-a-solution-to-fix-certain-crosstrax-issues 2020-08-27T14:09:15-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000258788-deleting-photos-from-a-surveillance-report-entry 2020-08-31T10:19:50-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000258845-changing-time-stamp-format-on-video-uploaded 2020-09-02T09:25:12-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000260161-investigator-grading 2025-03-13T10:54:46-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000262833-saving-searches-inside-case-search 2021-01-18T13:33:25-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000262835-delvepoint-integration-fix-for-google-chrome 2021-01-18T16:15:57-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000262868-how-to-change-the-status-on-a-case-service 2021-01-19T15:14:51-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000264750-uploading-videos-from-mobile-device 2021-02-11T11:06:21-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000264751-how-to-upload-your-crosstrax-calendar-into-other-platforms 2021-02-11T11:22:24-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000264756-assigning-cases-tasks-crm-tasks-and-events-from-my-calendar 2021-02-11T12:47:32-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000264757-accessing-details-of-sales-numbers-from-sales-by-year-month-module 2021-02-11T13:03:55-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000265239-updating-rates-for-invoice-items-expenses 2025-04-15T11:52:44-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000266130-where-to-add-your-new-report-entries 2025-03-13T11:49:00-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000266131-want-to-create-your-own-case-number- 2025-03-13T13:28:43-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000267714-permission-setup-for-investigators-only-to-see-cases-they-re-assigned-to 2021-06-22T11:00:28-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000274893-how-to-integrate-with-irbsearch 2022-08-08T11:21:04-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000275767-how-to-change-your-own-admin-email-address 2022-09-21T14:45:43-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000277223-crm-webinar 2022-11-22T14:13:11-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000277645-uploading-evidence-into-a-case-and-updating-clients 2022-12-19T11:01:24-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000277846-changing-plan 2022-12-30T14:03:23-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000277866-how-to-edit-required-fields-in-case-types 2025-04-11T11:53:07-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000277967-updating-client-information 2023-01-10T09:17:32-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000285145-removing-time-stamp-default-setting 2024-03-25T11:15:27-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000288216-crm-and-admin-color-change 2024-10-15T15:53:49-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000288217-how-to-change-service-status-and-case-search-background-color- 2024-10-16T11:12:31-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000288219-setting-up-investigator-alliance-profile 2024-10-16T11:12:13-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000288293-how-to-change-the-name-of-a-case 2024-10-21T12:06:31-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000288554-how-to-change-visible-cases-for-investigators 2024-11-13T14:54:25-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000288623-strict-investigator-report-entries-templates 2024-11-22T13:06:05-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000290144-canvassing 2025-04-17T10:43:00-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000290174-ai-assisted-report-writing 2025-04-02T11:58:51-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000290176-webinar-ai-assistant-for-reports-and-canvassing 2025-03-19T16:51:35-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000290219-how-to-download-video-processor-for-admins 2025-04-02T09:22:04-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000290413-using-the-crosstrax-video-processer 2025-03-27T12:34:40-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000290498-how-to-download-video-processor-for-investigators 2025-04-02T09:49:42-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000290500-ai-assistant-for-case-notes-and-emails 2025-04-02T11:57:54-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000290501-how-to-create-custom-ai-commands 2025-04-02T11:53:05-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000290527-cloning-cases-from-the-alliance 2025-04-07T14:46:08-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000290661-canvassing-in-crosstrax-webinar 2025-04-17T10:41:03-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000291017-email-fix-for-gmail-users 2025-05-08T11:01:46-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000291864-how-to-add-and-remove-ai 2025-07-15T11:05:39-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000291940-how-to-manage-subscriptions-additional-admins- 2025-07-21T16:12:59-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000291980-adding-documents-to-a-case 2025-07-24T10:33:50-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000292590-how-to-send-an-email-in-crosstrax 2025-09-22T15:16:14-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000292707-how-to-upload-company-logo- 2025-09-30T14:13:04-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000292708-how-to-add-email-signature-to-crosstrax- 2025-09-30T14:26:10-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000293002-how-to-mark-an-invoice-as-paid- 2025-10-27T17:45:18-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000293005-how-to-enable-optional-add-on-services-in-crosstrax 2025-10-28T11:21:09-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000293006-how-to-generate-a-report-inside-a-case 2025-10-28T16:34:07-04:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000293354-what-is-the-address-for-crosstrax-llc- 2025-11-20T13:28:05-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000293355-how-do-i-import-my-data-from-trackops- 2025-11-20T13:42:30-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000293610-can-you-have-multiple-leads-under-the-same-account- 2025-12-17T11:29:19-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000294164-how-do-clients-upload-media-files- 2026-02-12T10:49:29-05:00 always 0.512 https://support.crosstrax.co/support/solutions/articles/22000294869-how-to-deactivate-an-investigator-user- 2026-03-30T12:13:07-04:00 always 0.512