If you do not see a "+" in the subject area once you click edit case, you may need to edit the Case Type Settings

Go to Settings > Case Types and click the edit icon. Add the additional subject types you would like to be available

Modified on: Fri, 11 Apr, 2025 at 10:20 AM
If you do not see a "+" in the subject area once you click edit case, you may need to edit the Case Type Settings

Go to Settings > Case Types and click the edit icon. Add the additional subject types you would like to be available

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