Important: The transcription feature leverages artificial intelligence capabilities and will require editing and review by a human. The feature is extremely valuable and will save a significant amount of time. However, we want you to be aware that the service is not perfect.
To utilize this feature, please follow the below steps:
First, go to the "Account and Billing" section under My Profile in the top right-hand corner of your screen.
Then check the box next to "Activate Transcription Features".
Once the transcription feature is enabled, go to your case file and under the "Files" section in your tool bar select audio from the drop down box.
Click the "Upload Audio" button to add the recorded interview to the case file. Once the file is uploaded, click the "microphone" button to transcribe the audio.
Once the transcription is complete, you can preview and edit the transcription by clicking on the "Transcribe Report" button. Once you have made your edits, you can download the report to your computer.
Please Note: If you do not see the "Download Report" button, then you will need to make it available for the Case Type being used by following:
1) Go to "Settings" in the left-hand navigation bar, then click "Case Types"
2) Under the report template section, select "Transcribe Report", then click "Submit"
