1. Inside a Case either click on "Files", or click the drop down arrow next to "Files", then select "Documents".
2. Select "Documents" if this already hasn't been done. It will be highlighted green.
3. Click "Add Document"
4. Here there are two options; the user can either click "Select Files", this will open up their computer's file explorer and allow them to pull files from any portable or fixed storage connected to the pc, or they can drag and drop files into the rectangle with the thin blue border.
5. Once the files are added a user can add a description, category, and set visibility. Once that is done the user needs to click "Start Upload".
