CROSStrax Help Desk

Check out this CROSStrax training video that discusses the investigator features and how to create and manage your investigator list

You can upload documents that your investigators use on a regular basis to this area.  Documents such as time sheets, expense sheets, request forms, open re...

The File management is for admin users only.  You can place documents you only want the investigators to see under Investigators > Documents.  ...

The Generate Time/Expense Sheet function is used to generate a document that displays information on how much an investigator has worked and how much they a...

Yes.  Although investigators do not have the same search bar as administrators, they are able to search for and view more of their cases if they have a lot....

Yes.  Use this video to learn more about what the investigators see when to they login to the system. You can also provide a link to the video in order ...

When you select "edit case"  Scroll down to the schedule information, you can select the small x next to the name of the investigator you want...

I would like to let them know the time to start, how much time and anything else, such as check the girlfriends home if he cannot be confirmed, etc.  Yo...

I added them as an investigator, but wanted to see if there was a better way.   Adding them as an investigator is the correct way to add them, since they...

No.  Admin users can also be used as investigators. You don't need to add yourself as an investigator.  If you assign yourself the file in the sched...